Shipping policy

All products are made to order.

Production time varies depending on the design, quantity, and order complexity, and typically takes between 3 business days up to 3 weeks.

Rush orders may be available upon request and may incur an additional fee.

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Once your order is completed and dispatched:

• Standard Delivery: 3–5 business days

• Express Delivery: 1–2 business days

Delivery times may vary depending on location within Australia.

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• Standard Delivery: Calculated at checkout

• Express Delivery: Calculated at checkout

• Free Delivery on orders over $100

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Pickup is available from Epping, Victoria.

Please note:

• Pickup is by appointment only

• The exact address will be provided after order confirmation

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Once your order is placed:

• A design preview will be sent for approval before production

• Production will begin only after approval is confirmed

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• Please ensure all delivery details are correct at checkout

• We are not responsible for delays caused by courier services

• During peak seasons or high demand periods, production times may be extended